- Read
Spielberg,
Alissa R. JD, MPH,
On Call and Online: Socio-historical, Legal, and Ethical
Implications of E-mail for the Patient-Physician Relationship Journal of
American Medical Association, Volume 280(15) 21 October 1998 pp 1353-1359.
Accession number 00005407-199810210-00033.
- Read
Borowitz,
Stephen M. MD; Wyatt, Jeremy C. MRCP, DM, FACMI.
The Origin, Content, and
Workload of E-mail Consultations. Accession Number
00005407-199810210-00026
- Read about
online counseling for substance abuse.
- Read about
Tele-Psychiatry.
- Griffiths KM, Christensen H.
Quality of web based information on treatment of depression: cross sectional survey.
BMJ. 2000 Dec 16; 321(7275): 1511-1515. PMCID: 27555
The following additional resources are available to help you think
through this lecture:
-
Overview of online counseling (Slides
or
Narrated Slides,
or
SWF file
for Firefox browsers )
-
Online motivational interviewing (Narrated
Slides)
-
Online relapse prevention (Narrated
Slides)
-
Online recovery teams (Narrated
Slides)
-
Online counseling reduces drug
use (Slides)
Narrated slides require
Flash.
Advanced learners like you, often need different ways of understanding a topic. Reading
is just one way of understanding. Another way is through writing. When you write you not
only recall what you have written but also may need to make inferences about what you have
read. The following questions are designed to get you to think more about the concepts taught in
this session.
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Always
remember that one indication of your participation in the class is your
active formulation of questions about the lecture topic. Your
questions help your instructor gauge your understanding of the topic.
In addition, they help you get more information. The answers to your
questions are posted on the web, in the lecture in which you asked the
question, under the section titled:
Recently Asked Questions.
Why Plan Emails?
Effective online counseling requires that you think through various
types of patients and their potential needs. Your plans should anticipate
that true relationships are built over time and therefore you need to
trace the emails you would send your customers over time. Read the
article on involving family members in care of patients, imagine
pathways not anticipated and give at least 4 sequenced emails that might
be used by the clinician depending on different responses from the
clients and their family members.
Make sure the pathway you have imagined is not listed in the reading.
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Please read all of the following articles and prepare to discuss them in
class. In addition, volunteer to present one of the following articles to
the class. Email your instructor
regarding the article you plan to present. One of the best ways to master
a topic is to teach it. By presenting one of these articles, you get to
have in-depth understanding of the topic. For the article you plan to present, prepare a
slide show.
Bring the slides show to the class. Your presentation will be judged successful to the extent that you can
solicit your colleagues comments and input.
The articles for presentations are the following (remember to Logoff before
selecting to see another article otherwise the system will assume you are online
and prevent you from signing in again for 15 minutes):
- Tate, Deborah F. PhD. Jackvony, Elizabeth H. MPH. Wing, Rena R. PhD.
Effects of Internet Behavioral Counseling on Weight Loss in Adults at Risk for
Type 2 Diabetes: A Randomized Trial. JAMA. 289(14):1833-1836, April 9, 2003.
Accession Number: 00005407-200304090-00033
- Tate DF, Wing RR, Winett RA.
Using Internet technology to deliver a behavioral weight loss program. JAMA.
2001;285:1172–1177. Accession Number: 00005407-200103070-00025
- Glasgow RE, Toobert DJ.
Brief, computer-assisted diabetes dietary self-management counseling: effects on
behavior, physiologic outcomes, and quality of life. Med Care.
2000;38:1062–1073. Accession Number: 00005650-200011000-00002
- Piette, John D. PhD *. Weinberger, Morris PhD +. McPhee, Stephen J. MD ++.
The Effect of Automated Calls With Telephone Nurse Follow-Up on Patient-Centered
Outcomes of Diabetes Care: A Randomized, Controlled Trial. Medical Care.
38(2):218-230, February 2000. Accession Number:
00005650-200002000-00011
-
See what it takes
for a clinician to send an email
-
Administration On Aging
-
American Academy of Child and Adolescent Psychiatry
-
Army's
Developmental Counseling
-
Association for Death Education and Counseling
-
Calls to computers treat
depression
-
Clinical Pastoral Education Residency
-
DoD Caregiver's Guide
-
Family Matters
-
Marriage counseling
- National
Institute on Aging
- National
Institute on Alcohol Abuse and Alcoholism
- National
Institute of Child Health and Human Development
- National
Institute on Drug Abuse
-
National Substance Abuse Web Index
- National
Center for Victims of Crime (NCVC)
-
National Coalition of Homicide Survivors
- National
Institute on Deafness and Other Communication Disorders
-
Online doctor offices
-
Oklahoma City Bombing: A Psychiatrist's Experience
- Psych Net,
service of American Psychological Association (APA)
-
Prevention of Youth Violence:
- QuitNet,
help with quitting smoking
- Substance
Abuse and Mental Health Services Administration
-
Suicide and Sudden Loss: Crisis Management in the Schools
-
Youth Suicide Prevention Programs: A Resource Guide
-
Family
physicians delivers most care by email and phone calls
Ask a question and we will answer it within the next 48 hours. If you
have no questions, please review the answer to the questions asked by others:
Question: I am unsure where to get the information for the what do you know asignmnets for this week. Are we suppose to read all the articles and then summarize or is there one specific article we should read.
Answer: Please read one and prepare a presentation for it. All others, take a look and be ready with the information but do not prepare presentations for them
Asked on
10/19/2005 10:51:46 AM
and answered on
10/19/2005 4:32:58 PM.
Question: I'm not sure where can I get the information to write the 4 e-mails in the "project assignment" section? or is it for in class discussion?
Answer: For class discussion.
Asked on
10/19/2005 6:14:31 PM
and answered on
10/21/2005 5:12:01 PM.
Question: What reading should I use to do the WHY PLAN EMAILS? sections of this assignment.
Answer: You can use the case of Toucan to generate the various emails that you might want to put together for engaging her family in their care.
Asked on
10/20/2005 9:27:11 AM
and answered on
10/21/2005 5:18:07 PM.
Question: I'm not sure where can I get the information to write the 4 e-mails in the "project assignment" section? or is it for in class discussion?
Answer: I have added a link to a document depicting sample emails for involving family members in care of the patient.
Asked on
10/21/2005 6:39:09 PM
and answered on
10/22/2005 12:00:58 AM.
Question: which kind of expert system (medical)is more common ,the system that answer patient's questions immediately or answering by e-mail later?
Answer: Not relying on any valid sample of data and based on personal experiences it appears that the use of telephones to answer patient's questions is more common.
Asked on
6/6/2006 8:12:31 AM
and answered on
6/6/2006 4:28:09 PM.
Suggestions for Improving "Online
Clinical Services"
Add your own suggestions or read below suggestions made by others
regarding how to improve this session:
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