NOTE TO STUDENTS:
This fall, the HC Quality Improvement course (HAP586) has been
substantially revised to reflect changes in methods and evolving
applications in the health care and services industry. Dr. David Eitel
is the new academic faculty for the course. For students enrolled in the
web-based section of the course, please access all current course
materials via GMU's CE 6 system.
Students should direct their questions about HAP 586 (content,
requirements etc) to Dr. Eitel at
deitel@gmu.edu.
Here, you can find step-by-step guide for improving services through Continuous Quality Improvement. Included are reading material, software, "think-it-through" exercises and communication links with experts in the field.
Background Information:
Take a Tour of
the Course
Satisfaction Survey Project
Improvement of the Year Award
Certificate in Quality Improvement
Link to Us
Other Online Open Courses
your improvement effort against
287
projects in
149 organizations.
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